Okok app's Terms & Conditions – Fully in Bangla

Okok app (website: okokapp.biz) is an international online betting and gaming platform. These terms and conditions form a legally binding agreement between okok app and its users. By using any okok app service, you agree to all of these terms.

These terms and conditions apply to all services offered by okok app, including Sports Betting, Lottery, Live Casino, the mobile app, and other gaming services. Where separate rules exist for a specific service, those rules apply alongside these general terms.

• Okok app reserves the right to amend these terms and conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Okok app is committed to delivering the highest quality service for Bangladeshi users.
• Even if any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

To open an account on okok app, you must provide accurate and complete information. okok app reserves the right to close any account created using false or incorrect details at any time.

Only one account is permitted per individual. If a single person is found to have opened multiple accounts, all associated accounts will be closed and any bonuses or winnings across those accounts may be forfeited.

• During registration, you must provide your full name, date of birth, address, and contact details accurately.
• It is solely the user's responsibility to keep their password completely confidential.
• If you suspect any security risk on your account, contact okok app support immediately.
• Transferring or renting your account to another person is strictly prohibited.
• Corporate or proxy accounts are not permitted.

Okok app strictly does not provide services to anyone under 18. You must confirm at registration that you are at least 18 years old. okok app may request age verification documents at any time.

KYC (Know Your Customer) KYC verification is mandatory to process withdrawals. Any withdrawal request submitted before KYC is completed will not be processed.

Once KYC documents are submitted, verification is typically completed within 24–48 hours. Withdrawals may be temporarily on hold while the verification process is underway.

Okok app supports deposits and withdrawals through Bangladesh's most popular mobile banking services. All transactions are processed in Bangladeshi Taka (BDT).

Important Withdrawal Information:

• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• A maximum daily withdrawal limit applies (based on account level).
• Wagering requirements must be met before withdrawing from your bonus balance.
• Withdrawals may be temporarily suspended if suspicious activity is detected.

Okok app offers a variety of bonuses and promotions for regular users. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

Welcome Bonus: To receive a 100% bonus on your first deposit, a minimum deposit of ৳500 is required, and the combined total of the bonus and deposit must be wagered 15 times.

• Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Winnings earned using a bonus are subject to wagering requirements before withdrawal.
• Multiple bonuses cannot be claimed at the same time unless explicitly stated otherwise.
• Cashback bonuses apply only to losses on bets placed with real money.
• Okok app reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, your account may be closed and the bonus forfeited.

Please read the following rules carefully before placing any bets on okok app. These rules apply to all Sports, Lottery, and Live Betting sections.

Bet Acceptance: A bet is considered accepted only once a confirmation is received. okok app is not liable for any bet that remains incomplete due to network issues.

• Minimum bet amount: BDT 10.
• Maximum bet limits may vary depending on the market and event.
• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match or event is cancelled, the stake for that bet will be refunded.
• In the event of a tie or draw, market-specific rules apply.
• Odds in live betting can change rapidly; the odds at the time of confirmation are final.
• Okok app reserves the right to void any betting results caused by incorrect odds or technical errors.

The following activities are strictly prohibited on okok app. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Match fixing or fraudulent activity: Participating in any form of match fixing or event manipulation.
• Bonus Abuse: Claiming bonuses by opening multiple accounts or using fake information.
• Arbitrage Betting: Placing bets across multiple platforms to guarantee a profit.
• Automated Software: Using bots or automated software to place bets.
• Money Laundering: Using the platform for the purpose of money laundering.
• Hacking or Cyberattack: Attempting to breach or bypass the platform's security.
• Using Another Person's Account: Accessing or using another person's account.

Okok app reserves the right to temporarily suspend or permanently close accounts in the following circumstances.

• In the event of a violation of the terms and conditions.
• If KYC verification is not completed or false information is provided.
• If suspicious financial activity is detected.
• At the user's own request (voluntary self-exclusion).
• If a self-exclusion request is made under the Responsible Gaming policy.

If a valid balance exists at the time of account closure and no violations have occurred, the funds will be returned to the user. However, bonus balances are non-refundable. To voluntarily close your account, please contact our support team.

Okok app is committed to delivering the highest quality service; however, we are not liable in the following circumstances.

• Bets lost or delayed due to internet connectivity issues.
• Failure or delays caused by third-party payment gateways.
• Account loss resulting from the user's own negligence.
• Unexpected technical errors or server downtime.
• Service suspension or restriction under directives from the Government of Bangladesh.

Okok app bears no responsibility for any financial losses arising from a user's betting activity. All betting decisions are made entirely at the user's own discretion and risk.

Okok app takes the protection of your personal data seriously. Any information we collect is used solely for service delivery, KYC verification, and compliance with legal obligations.

• Your personal information is never sold to third parties.
• Payment information is secured through SSL encryption.
• Information may be shared in response to valid requests from legal authorities.
• Contact support to view or delete your personal data.

For more details, visit our Privacy Policy page.

Okok app believes betting is a form of entertainment, not a source of income. That's why responsible gaming is our top priority. Our platform includes a number of protective measures to support this.

• Deposit Limits: Set a limit on how much you deposit daily, weekly, or monthly.
• Self-Exclusion: You can self-suspend your account for any period between 7 days and 5 years.
• Betting Limits: Set a limit on how much you can bet within a given period.
• Reality Check: You will receive regular notifications about how long you have been playing.

If you feel that betting is having a negative impact on your life, please reach out to our support team or Responsible Gaming View page.

Okok app reserves the right to update these terms and conditions at any time. For significant changes, users will be notified by email or in-app notification at least 7 days in advance.

Dispute Resolution Process: For any complaints, please first contact our support team in writing at support@okokapp.biz. We aim to respond within 72 hours. If the issue remains unresolved through support, the matter will be referred to international arbitration.

• All disputes will first be addressed through mutual discussion.
• Users also have the right to file a complaint with our licensing authority.
• Once these terms take effect, all previous versions are considered null and void.