Okok app's Privacy Policy – Your Data, Our Responsibility

This Privacy Policy applies fully to the okok app website (okokapp.biz), mobile app, and all other digital services. By using any okok app service, you agree to this Privacy Policy.

Okok app is a trusted online betting platform for Bangladeshi users. We believe your personal data belongs to you alone — which is why this Privacy Policy clearly explains how your information is handled.

• This policy applies to all registered and unregistered users of okok app.
• Okok app is not responsible for the privacy practices of any third-party websites or services.
• While this policy is written in Bengali, the legally binding version is in English. In case of any conflict, the English version shall prevail.
• This Privacy Policy, together with our Terms & Conditions, forms a complete legal agreement.

When you create an account and use okok app, we collect various types of information. This data is essential for delivering our services properly and keeping your account secure.

Optional Information: If you contact our support team, participate in a survey, or take part in a promotional activity, any additional information you provide at that time may also be collected.

Okok app uses your data only for specific, legitimate purposes. We never use your personal information for unnecessary or unauthorized ends.

• Account Management: Your information is used for registration, login, and account verification.
• Payment Processing: Financial information is used to process deposits, withdrawals, and transaction verification.
• KYC & Legal Compliance: For age verification, identity confirmation, and fulfilling legal obligations.
• Security Assurance: To prevent fraud, money laundering, and unauthorised access.
• Service Improvement: To analyze user experience and improve the platform.
• Customer Support: To help our support team resolve your questions or complaints.
• Promotional Communications: Only to inform you about offers and bonuses, with your consent.
• Responsible Gaming: To detect potentially problematic betting patterns and provide timely assistance.

Okok app never sells your personal data. However, information may be shared with specific third parties in the limited circumstances outlined below.

All third parties operate under strict data protection agreements with okok app. They are not permitted to use your information beyond the purposes approved by okok app.

Okok app uses cookies and similar tracking technologies to enhance your browsing experience and maintain platform security. Cookies are small text files stored on your device.

You can disable cookies from your browser settings, though some services may not function properly as a result. Disabling essential cookies may affect login and payment services.

Okok app only retains your data for as long as necessary. Retention periods depend on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active, and 5 years after closure.
• Financial Transactions: A minimum of 5 years, in accordance with international financial regulations.
• KYC Documents: 5 years from the date of verification, or as required by law.
• Customer Service Communications: 2 years from the date of contact.
• Analytical Data: Indefinitely after anonymisation.
• Marketing Preferences: Until consent is withdrawn.

Once the designated retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.

Under okok app's Privacy Policy, you have full ownership of your personal data. Your key rights are outlined in detail below.

Okok app uses industry-leading security technology to protect your personal data. Our security measures are regularly tested and kept up to date.

• 256-bit SSL Encryption: All data transfers are fully encrypted. No one can intercept or read your information in transit.
• Two-Factor Authentication (2FA): Add an extra layer of security to your login via SMS or an authenticator app.
• Firewall Protection: An advanced firewall blocks all unauthorised access attempts.
• Suspicious Activity Monitoring: An automated system operates 24/7 to detect unusual login activity or transactions.
• Regular Security Audits: Systems are regularly audited by third-party experts.
• Data Backup: Your data is backed up across multiple secure servers.

Okok app is strictly for users aged 18 and above. We do not knowingly collect or store any personal information from minors.

• Age verification is mandatory at the time of registration.
• Accounts are not activated until age is confirmed through the KYC process.
• If we become aware that personal data from a minor has been collected by mistake, we delete it immediately.
• If parents have any concerns, please contact us — we'll act promptly.

Okok app reserves the right to update this Privacy Policy as needed. Changes may be made to improve service quality, reflect legal updates, or accommodate technical advancements.

• Registered users will be notified by email before any significant changes take effect.
• The effective date of any updated policy will be clearly stated on the page.
• Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
• Copies of previous versions are available upon request.

If you have any questions, complaints, or requests regarding our Privacy Policy, please reach out to us directly. The okok app privacy team is always here to help.

• Email: support@okokapp.biz
• Response Time: Usually within 72 hours
• Language: You can reach us in Bangla or English
• For More Information: Our FAQ Page View